Privacy Policy

Last updated: July 2026

1. Information We Collect

When you submit a contact form, trial booking, or career application on our website, we collect the information you voluntarily provide: name, email address, phone number, chess experience level, and any additional details included in your message. We also collect standard web analytics data (pages visited, time on site, browser type) via Google Analytics.

2. How We Use Your Information

• To respond to your inquiry and provide the chess coaching services you requested.
• To schedule diagnostic evaluations, private lessons, and trial sessions.
• To send relevant communications about our programs, schedules, and updates.
• To improve our website, services, and user experience through analytics.

3. Data Sharing

We do not sell, rent, or trade your personal information to third parties. Your data is shared only with our internal coaching team for the purpose of delivering services. Email delivery is handled through Gmail SMTP with industry-standard encryption.

4. Children's Privacy (COPPA)

Our website collects information from parents and guardians on behalf of minors under 13. We do not directly collect personal information from children under 13 without verifiable parental consent. Parents may review, modify, or request deletion of their child's data at any time by contacting us.

5. Data Security

We implement reasonable technical and organizational measures to protect your data. Forms are transmitted over HTTPS. Email communications are encrypted in transit. Access to personal data is limited to authorized team members only.

6. Your Rights

You have the right to access, correct, or delete the personal information we hold about you. To exercise any of these rights, please email us at info@signachess.com.

7. Contact

For any privacy-related questions or concerns, contact our Data Protection Officer at info@signachess.com or write to us at Signa Chess Academy, Ajman Free Zone, PO Box 932, Sheikh Rashid Bin Saeed Al Maktoum St, Ajman, UAE.